Walmart has scaled its drone delivery operations to 100 Supercenters in the US, making it the first retailer to implement drone delivery at this scale.
The drone delivery program began with pilot programs in 2021 in Northwest Arkansas and Dallas-Fort Worth.
Walmart partnered with Zipline and Wing for its drone delivery operations.
Walmart's drones successfully delivered groceries, medicines, baby food, pet supplies, and ice cream.
Walmart uses drones from Wing that can carry up to 5 lbs of payload, with a 25-minute flight time and speeds of up to 65 mph.
The drones perform tethered drop-offs to ensure secure and contactless deliveries without needing to land.
Walmart announced an expansion into five new major metropolitan areas, including Atlanta, Charlotte, Houston, Orlando, and Tampa.
The drone delivery service can be scheduled through the Walmart app, website, or Wing's dedicated app.
Walmart+ members receive free drone delivery, while nonmembers pay a flat fee of $19.99 per delivery.
Walmart believes the drone program will revolutionize retail logistics, making shopping faster and more convenient.
The use of electric drones for last-mile delivery by Walmart aims to reduce emissions compared to traditional gas-powered vehicles.
Walmart's move towards drone delivery sets a precedent for other retailers and showcases its leadership in the technology.
The Walmart drone delivery program has completed hundreds of thousands of deliveries and continues to expand.
Drone delivery is transitioning from novelty to norm, reshaping customer expectations for fast and convenient delivery.
Walmart's drone expansion is reshaping the retail space and pioneering advancements in last-mile delivery logistics.