<ul data-eligibleForWebStory="true"><li>Walmart is introducing AI-powered tools to help its 1.5 million U.S. associates offer better support to customers.</li><li>The tools will include a real-time translation feature for multilingual conversations in 44 languages, integrated into the Walmart associate app.</li><li>Walmart also plans to enhance its existing conversational AI for associates, providing step-by-step instructions for support queries.</li><li>The retailer's focus on AI technology is part of a broader trend among retailers to empower staff and enhance customer service, with Walmart having already seen success with previous AI implementations.</li></ul>

Walmart’s latest AI feature aims to help associates overcome language barriers

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