A public library with a large volunteer base and small paid staff faced a situation where a volunteer, Stephanie, applied for a paid position unsuccessfully multiple times.
Stephanie was rejected after in-person interviews due to being rambling, unfocused, and expressing hesitations about key job requirements.
The library chose not to grant Stephanie a third interview, leading to her displaying disruptive behavior, including making racist comments and threats to withdraw volunteer work.
Despite the library's decision, the author believes they did not err in denying Stephanie another interview as she was not a competitive candidate.
A suggestion was made for the library to provide feedback to Stephanie on why she wasn't interviewed, although her extreme reaction was not justified.
The author advises the library to have a conversation with Stephanie to address her behavior and share feedback on why she was not considered suitable for the job.
It is recommended that the library informs Stephanie about the inappropriateness of her actions and sets boundaries if she desires to continue volunteering.