WestJet is facing a cyber incident that has impacted its services, including its website and mobile app.
The airline has confirmed the cybersecurity incident and is investigating with specialized internal teams, law enforcement, and Transport Canada.
No specific details have been disclosed regarding the threat actors, timing, method, or motivation behind the attack.
No entity has claimed responsibility for the cyberattack at this time.
As of an update posted on June 15, guests may experience intermittent interruptions or errors while using WestJet's app and website, as the company works to resolve the issues.
Operations are reported to be stable, with no impact on safety at this time.
When network disruptions occur due to cyberattacks, it often indicates a ransomware attack, which encrypts data and may involve data exfiltration for leverage.
Companies typically shut down systems to prevent further damage and encryption in such situations.
WestJet, a major Canadian airline, operates about 180 aircraft and serves nearly 100 destinations across 30 countries.