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What Do Smart Home Users Really Think?

  • A research project on smart homes and surveillance aimed to understand user perspectives on privacy, personal information collection, benefits and risks, and home safety.
  • Many smart home users were found to be misinformed about their devices' surveillance capabilities, with incomplete understandings of collected information and access rights.
  • The relationship between surveillance and power poses concerns, including domestic abuse and overreach by big tech companies.
  • To ensure better products, policy, and law, understanding and respecting user perspectives is crucial as smart devices become more prevalent in society.

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