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What does a UX manager really do?
- A UX manager plays a crucial role in organizations, bridging the gap between business needs and user experience.
- Responsibilities of a UX manager include setting goals, managing timelines and budgets, managing people, spearheading UX research, and DesignOps.
- UX managers may also be responsible for hiring UX talent, spearheading cross-functional collaboration, and supporting product strategy.
- Compared to product managers, UX managers excel in recognizing user needs, playing a player/coach role in projects, and aligning UX with business goals.
- Having both a product manager and a UX manager in a team is ideal for guiding the big picture while focusing on user experience.
- UX managers help prevent product managers from being overwhelmed by taking on specific domain expertise responsibilities.
- UX managers need to balance revenue and user experience priorities, translating UX work into product impact, and setting specific UX objectives aligned with business goals.
- Building cross-functional collaboration and focusing on team morale are essential aspects of a UX manager's role.
- UX managers should continuously benchmark, iterate, improve processes, maintain team morale, and be hands-on when necessary.
- Collaborating with product managers and fostering soft skills like communication and leadership are critical for UX managers to succeed.
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