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What Does Empathy Really Mean in Software Development?

  • Empathy is essential in software development for communication, collaboration, and team effectiveness.
  • A recent study explores the concept of empathy in software engineering using insights from real practitioners.
  • The study identifies five key themes of empathy in software engineering, including understanding, perspective taking, embodiment, compassion, and emotional sharing.
  • Empathy is a socio-technical skill that can enhance software quality and well-being by making it visible, addressing blockers, and offering strategies.

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