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What Makes Sterling Debt Recovery a Trusted Partner?
- Sterling Debt Recovery helped a recruitment client recover a £90,000 debt from a global firm swiftly and without legal escalation, showcasing their expertise and efficiency in debt recovery services.
- The company's unconventional approach has positioned them as a strategic partner rather than just a debt collector, addressing the shortcomings of traditional debt collection methods.
- Sterling focuses on listening better and utilizing data precision and operational transparency, under the leadership of CEO Harry Virdee, to ensure optimal outcomes for clients.
- Their unique operational model combines human insight with technological augmentation, offering bespoke strategies, real-time reporting, and tailored debt resolution pathways.
- With a commendable client retention rate of over 90% in the past 18 years and 99% in the last 30 months, Sterling has proven its commitment to effective debt recovery and client satisfaction.
- The company leverages its Poland-based operations to access a highly skilled and multilingual workforce, enabling them to handle complex international debt recovery cases with ease.
- Sterling's ethical standards, which emphasize negotiation over confrontation and prohibit harassment tactics, provide a risk-mitigating strategy for clients in an increasingly regulated environment.
- By investing in technology, including AI-driven systems, and emphasizing the importance of human connection, Sterling is innovating and earning trust in the debt recovery industry.
- While known for debt recovery, Sterling also offers outsourcing services such as financial back-office support and customer experience solutions, showcasing their diverse expertise.
- Integrity and effectiveness are at the core of Sterling Debt Recovery's success, proving that ethical practices and positive results can coexist harmoniously in the business world.
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