<ul><li>Coinbase faced a threat from outside attackers attempting to extort $20 million in Bitcoin, resulting in personal account details being leaked by paid off support agents.</li><li>Less than 1% of Coinbase's monthly active traders had some of their data exposed, as a handful of customer-support contractors accessed internal tools to extract names, email addresses, and limited transaction records.</li><li>Coinbase refused to pay the hackers' demand and instead announced a $20 million bounty to track down those responsible, and plans to set aside $180 million to $400 million for customer reimbursements for phishing scam losses.</li><li>Phishing losses for Coinbase users are rising, estimated at over $300 million annually, prompting Coinbase to strengthen defenses by improving data controls, relocating support work, enhancing staff checks, and upgrading fraud-monitoring tools.</li></ul>

What The?! $400 Million Gone! Insider Phishing Attack Shakes Coinbase

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