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What You See Isn't Always What You Get: The Hidden Strategy Behind Product Design

  • Product design goes beyond engineering, impacting performance and consumer perception.
  • Product architecture is influenced by factors like firm prestige and customer sophistication.
  • Integral, slot, bus, and sectional are core archetypes defining product design interdependency.
  • Decisions about product architecture have strategic implications beyond traditional engineering focus.
  • Consumer perception of product design can differ from its actual engineering reality.
  • Consumer preferences and firm status play key roles in product architecture decisions.
  • High-status firms aim for perceived integral design even with bus or sectional engineering.
  • The study proposes strategic matrix for optimal product design based on firm status and consumer sophistication.
  • Insights from the research suggest the importance of forming alliances and leveraging status in product design.
  • Methodology involved qualitative research and data collection to uncover nuances in product architecture decisions.

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