New research from Forrester and HR Executive compares data on HR priorities from 2021 and almost 2025, revealing common disconnects between HR leadership, executives, and the workforce.
Employee experience and engagement remain central focuses in HR, but the rise of generative AI introduces new complexities. HR teams have low confidence in leveraging AI effectively and struggle with its readiness.
HR technologies are outpacing organizational maturity, with many workforces struggling to adopt advanced tools and AI capabilities. Upskilling in AI and automation remains critical but is under-prioritized.
Leadership development investments have dropped, despite the increasing complexity of issues faced by executives and managers. HR must align technology adoption with organizational needs and trust AI to navigate the future effectively.