Meta-owned messaging platform WhatsApp has rolled out a new category for international one-time passwords (OTPs), with increased pricing in India.
The new pricing for international OTPs is 20 times higher, but still half of what enterprises pay for traditional SMS services.
This move will impact international companies like Amazon, Google, and Microsoft, which have been using WhatsApp for cost-effective communication in India.
The enterprise messaging market in India is valued at over INR 7600 Cr, with the OTT business messaging traffic predicted to reach 24.2 Bn messages in 2028.