WhatsApp, owned by Meta, is introducing new features in its 'Updates' tab to generate revenue without affecting user experience.
The Updates tab, used by 1.5 billion people daily, will support paid channel subscriptions, promoted channels, and ads in the Status format.
The subscription model allows channel admins to offer exclusive content for a monthly fee, helping creators and businesses earn revenue.
Meta is rolling out tools to promote Channels within the directory, allowing admins to pay for placement.
WhatsApp will display ads in the Status section of the Updates tab, similar to Instagram Stories format, to help users discover products and services.
Monetization tools will not compromise user privacy, with personal messages and call metadata remaining encrypted and excluded from ad-targeting criteria.
WhatsApp will use limited signals like country, city, language, followed Channels, and ad interaction to show relevant ads.
Users may see personalization based on Instagram or Facebook activity if linked to Meta Accounts Center.
WhatsApp assures it does not sell or share phone numbers with advertisers, keeping ad-targeting confined to the Updates tab.
The introduction of monetization features in WhatsApp signifies a shift from the initial no-advertising stance of its founders, Brian Acton and Jan Koum.
WhatsApp's new features will be gradually rolled out globally in the coming months.