<ul data-eligibleForWebStory="true"><li>A presenter faced technical difficulties during a presentation, leading to a discussion on disaster recovery protocols.</li><li>The presenter emphasized preparing for when everything goes wrong, outlining strategies for server crashes and customer communication during outages.</li><li>Despite the challenges, the presenter's detailed description of failure modes helped secure 2.3 million pounds in funding.</li><li>The incident challenges the belief that competence equals perfection, highlighting the importance of acknowledging vulnerabilities and preparing for potential failures.</li></ul>

When Everything Falls Apart (And Why That’s the Point)

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