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When to tip your Uber driver, according to CEO Dara Khosrowshahi

  • Uber CEO Dara Khosrowshahi advised riders to tip their ride-hailing drivers if they feel they received good service and more than their money's worth.
  • Tipping is optional according to Khosrowshahi, but he suggests tipping through the app if customers are satisfied with the service quality.
  • Studies show that about 20% of Uber riders currently tip their drivers, with a higher tipping rate for food delivery trips compared to ride-hailing.
  • Khosrowshahi highlighted issues like tip baiting, where customers entice gig workers with a tip and later revoke it, and emphasized that tipping remains a personal choice.

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