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When to Use Which UX Research Method: A Complete Guide for Designers and Product Teams

  • This article simplifies UX research method selection by mapping 20 methods across attitude vs. behavior, qualitative vs. quantitative, and product context.
  • Using the right combination of UX research methods leads to deeper insights and better products.
  • Christian Rohrer proposes a framework to understand when to apply different UX research techniques based on a three-dimensional approach.
  • Qualitative methods uncover the 'why' behind behavior, while quantitative methods measure the 'how much' or 'how many.'
  • The context in which research is conducted can impact the realism of user behavior but may be harder to control.
  • The right UX research method depends on the timing in the product lifecycle.
  • Many UX methods require human judgment alongside scientific practices for optimal implementation.
  • A good UX research strategy focuses on making smart trade-offs to build user-centered, data-informed products.

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