This article simplifies UX research method selection by mapping 20 methods across attitude vs. behavior, qualitative vs. quantitative, and product context.
Using the right combination of UX research methods leads to deeper insights and better products.
Christian Rohrer proposes a framework to understand when to apply different UX research techniques based on a three-dimensional approach.
Qualitative methods uncover the 'why' behind behavior, while quantitative methods measure the 'how much' or 'how many.'
The context in which research is conducted can impact the realism of user behavior but may be harder to control.
The right UX research method depends on the timing in the product lifecycle.
Many UX methods require human judgment alongside scientific practices for optimal implementation.
A good UX research strategy focuses on making smart trade-offs to build user-centered, data-informed products.