High performers, like everyone else, experience periods of decreased performance.
Factors like overwork, unclear priorities, external stressors, boredom, lack of challenge, lack of recognition and hidden barriers can contribute to a slump in performance.
To help high performers get back on track, a collaborative approach is recommended, rather than relying on micromanagement or punishment.
Starting with curiosity and engaging in one-on-one conversations about what’s going on can help managers get a better understanding of the underlying causes of the slump.
Managers can help reframe the situation by reinvesting in clarity, addressing burnout head-on, reigniting their passion and clearing barriers together.
To support your high performers requires a delicate balancing act of maintaining high expectations, whilst not putting too much pressure on them.
By taking a collaborative approach, managers can help high performers get back on track, benefitting the team as a whole and reinforcing a positive working culture.
Toxic micromanagement habits and make assumptions about a worker's intent – such as laziness or being disengaged – should also be avoided.
Recognition and gratitude are also key components of supporting high performers, and managers should take time to remind them of their positive contributions.
Good leadership is about more than just getting results, it’s about creating a culture in which people can thrive and do their best work.