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Why Acquiring a Competitor Can End in Failure

  • Acquiring a competitor can end in failure due to various challenges, as experienced in the case of Shary acquisition.
  • Technical complexity of data migration and recreation of collaboration system added unexpected difficulties.
  • User resistance emerged as a major problem, with many unsubscribing or requesting deletion despite replicated functionalities and stability of the new platform.
  • To avoid such failures, it is important to engage with users, clearly communicate benefits, provide gradual transition options, and consider user habits and psychology.

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