<ul><li>Customer Success, born from the transition to SaaS business models, has evolved into a strategic role focused on customer retention and growth.</li><li>The Chief of Staff role serves as a bridge between vision and execution, handling strategic planning and project management.</li><li>Business Development has transformed into a strategic function, involving complex partnership ecosystems and alliances.</li><li>New roles like AI Engineers and Chief of Field address the need for adapting AI capabilities and market engagement respectively.</li></ul>

Why Are Founders Building Tomorrow’s Tech with Yesterday’s Roles?

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