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HRKatha

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Why ‘Centres of Excellence’ can hollow out the very culture they’re meant to strengthen

  • The Centre of Excellence model in modern enterprises can harm corporate culture.
  • Transition to CoE can displace HR professionals, leading to lost purpose and trust.
  • Challenges include centralizing functions, affecting autonomy, and eroding loyalty and culture.
  • A balanced approach is needed to centralize tasks without diluting human touch.
  • Success in implementing CoEs lies in marrying efficiency with empathy and intentionality.

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