A lone programmer named t0st fixed an 8-year-old bug in GTA Online by making a 13-line code tweak, cutting load times by 70%.Rockstar Games rewarded him with a $10,000 bounty and patched the game, but the fix received criticism online.The story highlights how even simple bug fixes can get lost in the priorities of billion-dollar companies.The article emphasizes the importance of software quality and customer satisfaction for building loyalty and attracting new customers.