SCRUM says: “Work in two-week sprints.” Designers say: “But research takes three weeks.”
SCRUM says: “Ship fast, iterate later.” Designers say: “But bad UX doesn’t get a second chance, devs say we should get them the final design.”
SCRUM says: “Developers need final designs by Friday.” Designers say: “The business team just changed all the requirements on Thursday after we showed them prototypes on Wednesday.”
The article suggests solutions to help designers work more effectively in Agile environments, including providing designers with user stories focused on why, what, and when instead of how, allowing designers more time and flexibility, running exploration sprints, employing dual-track Agile, and treating UX debt like tech debt.