Back in the early days of technology, software had an alien-like quality, using stiff prompts and strange decision trees.However, as technology has become a part of our daily lives, software should evolve and communicate in a more human and friendly manner.Corporate-style solutions that still use formal and complicated language are making a mistake, as machines are now our constant companions.Interfaces should be warm, approachable, and speak in a manner that resonates with users on an emotional level.