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Why Everyone Wants to Partner with ServiceNow
- ServiceNow, the enterprise workflow technology leader, offers a unified platform to connect the silos of people, processes, and systems in an organisation.
- ServiceNow released Xanadu this year, a range of new features designed for enhancing productivity across departments, including IT, customer service, HR, and procurement, with AI agents built on intuitive reasoning abilities based on enterprise data.
- ServiceNow has been actively working with AI for over a decade and three years ago acquired Element AI, laying the foundation for its advancements in LLMs.
- Furthermore, ServiceNow, in partnership with Hugging Face, released StarCoder 2, its own AI coding platform, trained on a larger dataset (7.5 terabytes) than its predecessors and on 619 programming languages.
- The text-to-code LLM is trained on ServiceNow’s proprietary source code and thus generates output that is significantly more efficient, scalable, and suited for real-world environments compared to other open-source LLMs.
- ServiceNow's platform has evolved to cater to industry-specific needs, with solutions tailored to sectors such as retail, manufacturing, healthcare, and telecommunications.
- ServiceNow's integrated approach and end-to-end workflow management has differentiated them from their point solution competitors, making it a preferred choice for enterprises.
- India is a crucial asset to ServiceNow's global operations, with a talent pool instrumental in driving innovation and addressing the needs of regional and global customers.
- ServiceNow is committed to fostering AI advancements within India, with the launch of AI Accelerator Program to empower startups and developers in the region.
- ServiceNow's focus is on empowering enterprises with transformative technologies through their upcoming Yokohama and Zurich releases.
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