71% of consumers want generative AI embedded in their purchasing experience, according to Capgemini Research Institute’s annual consumer trends report.
Gen Z and Millennials are driving the demand for hyper-personalized, digital-first shopping experiences.
AI is increasingly integrated into the shopping experience, with consumers showing a preference for AI tools over traditional search engines.
Companies like OpenAI, Pinterest, Meesho, Flipkart, Perplexity, and Amazon are leveraging AI for shopping experiences.
Google's ecosystem, spanning Search, Gmail, Maps, YouTube, and Android, positions it well for AI shopping integration.
At Google I/O 2025, Google introduced an "AI Mode" for shopping powered by Gemini and Google's Shopping Graph.
Google's AI shopping features include dynamically curated product data, personalized recommendations, and agentic checkout.
Google's try-on feature offers a virtual dressing room for users to visualize clothing items.
Google aims to reshape shopping by understanding and anticipating user needs through AI.
As AI evolves to understand text, images, and context, shopping experiences are expected to become more seamless and personalized.