The Department of Telecom (DoT) has issued a warning about a call forwarding scam involving the code *401#. Scammers impersonate telecom customer service representatives, urging victims to dial *401# followed by an unknown mobile number, activating unconditional call forwarding.
This allows fraudsters to intercept incoming calls, potentially gaining access to sensitive information like OTPs and personal details. To stay safe, the DoT advises users to disable call forwarding in their phone settings and avoid responding to suspicious numbers.
Additionally, users should enhance phone security, refrain from sharing crucial information, and verify caller authenticity through official contact channels.