Boeing expressed continued support for the investigation into Air India Flight 171's crash, extending condolences to the victims and their families.
A 15-page report revealed that both engines of the aircraft shut down unexpectedly after take-off, leading to a catastrophic loss of thrust and rapid descent.
The flight data showed that the fuel cut-off switches for both engines were mistakenly moved to CUTOFF, causing the engines to shut down un-commandedly.
Despite attempts to relight the engines, Engine 2 failed to regain thrust, leading to the aircraft's inability to sustain flight and resulting in a fatal crash.