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Young Upstarts
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Words Replaced My Fists: Johnson & Johnson Employee On Assertiveness Training
- A director of engineering at Johnson & Johnson, Michael J. Menard, was once told his heated arguments end with him wanting to destroy his opponent.
- His boss suggested he see Gert, a psychologist and assertiveness trainer. The six weeks of training alongside her was invaluable.
- Ms Gert provided Mr Menard with a series of workshops and lessons that blended with his father's teachings which taught him to never stop until his opponent was on the ground.
- Gert’s training and coaching made Mr Menard an even stronger fighter as words replaced his fists.
- Assertiveness training became the most impactful education of all the classes he took from Johnson & Johnson during his twenty-five-year career.
- Mr Menard later helped Gert to develop a three-day class approved by Johnson & Johnson University, which became mandatory for 200 engineers in his department.
- The course became so popular that a second program named 'Assertiveness Training for Women' was created, and the classes were taught onsite at Johnson & Johnson headquarters twice a year.
- This program has helped Mr Menard to become a stronger fighter, not using his fists but instead his words.
- Gert's training not only helped with his communication skills but also enabled him to become a better supervisor and manage his career, and life as a whole.
- Assertiveness training helped Mr Menard transform his style of managing conflicts and made him a more effective communicator.
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