A naukri.com initiative
HRKatha
1w
259
Image Credit: HRKatha
Words that matter: Why leadership demands self-restraint in communication as in FIITJEE case
- The recent incident with DK Goel, chairman of FIITJEE, who verbally assaulted an employee during a virtual meeting has drawn widespread criticism and attention.
- This incident highlights the impact of poor communication in leadership and the reputational damage caused by rash actions.
- Leaders' impulsive reactions can tarnish their personal credibility and erode employee trust in their leadership abilities.
- Harsh words can undermine organizational culture and morale while respectful communication fosters collaboration and trust.
- The virtual meeting environment adds an extra layer of complexity to leadership communication and platform structures, such as zoom, can exacerbate tensions.
- Self-restraint is the cornerstone of emotional intelligence, which is a key attribute that effective leaders need to cultivate.
- Leaders must exercise self-restraint and prioritize thoughtful communication to foster a workplace built on trust, respect, and collaboration and safeguard long-term success.
- Leaders' poor communication can impact employees, including team dynamics, productivity, and employee retention.
- Creating a pause between stimulus and response, reflecting on words' impact, responding calmly to difficult discussions, and using positive language can be useful in cultivating emotional intelligence.
- In conclusion, effective leaders must understand the power of words and communicate thoughtfully to create a respectful and productive workplace culture.
Read Full Article
15 Likes
For uninterrupted reading, download the app