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Workato Purchases DeepConverse to Bolster Agentic AI Efforts

  • Workato has acquired support automation provider DeepConverse to enhance agentic AI efforts.
  • The acquisition will allow Workato to integrate AI-driven support automation capabilities into its product offerings.
  • DeepConverse specializes in customer support automation and AI-powered search capabilities.
  • Workato plans to offer a customer support app, AgentX Support, which combines agentic orchestration with DeepConverse's AI support abilities.

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