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Workday jumps on the AI agent train, promising to bolster employee productivity

  • Workday Inc. has launched a series of AI agents designed to enhance employee productivity across HR and finances functions.
  • The agents are part of the company’s latest AI platform, Workday Illuminate, which rests on its data model built from 800 billion business transactions annually and their context.
  • The bespoke AI agents comprise the Recruiter Agent, which sources job candidates, recommends talent and assists with writing job descriptions; the Expenses Agent, which generates expense reports; the Succession Agent, that proactively identifies future leaders and creates custom succession plans; and the Optimize Agent, which identifies bottlenecks to improve efficiency.
  • These tools are designed to rival similar automated offerings from other enterprise software firms such as Salesforce and Microsoft.
  • Together with these AI agents, the company also touted Workday Assistant, powered by generative AI to help employees complete simple tasks and access information.
  • The company has also acquired document intelligence startup Evisort Inc. to enhance its own document analysis tools. The San Francisco-based firm specialises in extracting insights from unstructured data in documents, as well as checks for errors and makes recommendations.
  • The acquisition allows Workday to integrate Evisort’s offering into its platforms with a view to releasing new features to customers in the coming months.
  • Many companies have struggled to implement AI tools to meaningful effect, however, Workday’s combination of data and context around that data is aimed at providing highly personalised, transformative capabilities to companies.
  • The company has invested heavily in AI and aims to continue to develop new functionality within its platform.
  • Workday said the Evisort purchase is expected to close by the end of Q3 2021.

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