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Workflows Are Not AI Agents: Selling Lies

  • The claim of Zapier having '800+ AI agents' is deemed absurd, implying the marketing of workflows as AI agents.
  • Real AI agents are not mere parsers but sophisticated models capable of making decisions in real-time.
  • An AI agent orchestrates decisions, handles errors, and adapts to unpredictable situations with dynamic decision-making.
  • Traditional workflows lack the thinking and adaptability inherent in true AI agents.
  • Language models like LLMs can be taught to return structured data like JSON, enabling dynamic decision-making.
  • Teaching LLMs to output structured data in JSON format allows for more intelligent interactions and reasoning.
  • The 'Read File' tool pattern exemplifies the interaction between developers, models, and structured data output by LLMs.
  • True agency in AI models emerges when they can handle dynamic and unpredictable scenarios, not just follow predefined workflows.
  • Contrasting workflows with agents, it's emphasized that workflows follow a predetermined structure, while agents exhibit adaptive reasoning.
  • Selling '800 agents' is akin to marketing workflows, as a real agent would be a single model with adaptive tools rather than multiple individual agents.
  • The recommendation is to accurately label workflows as workflows to avoid misleading marketing claims in the AI space.

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