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Your Next Sales Rep Might Be an AI Avatar. But Your Best One Will Still Be Human.

  • AI is increasingly being utilized in sales and customer service, with chatbots and virtual agents streamlining operations and reducing costs.
  • Functions like prioritizing high-value leads, predicting churn, and personalizing offers are now being efficiently managed by AI tools.
  • However, AI still falls short in areas like empathy, building client relationships, storytelling, and handling complex situations with the finesse of humans.
  • The future of sales lies in a symbiotic relationship between AI and human intelligence, leveraging the strengths of both to drive business growth and enhance customer experiences.

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