Zara's ecommerce revenue increased in 2020 during the pandemic but subsequent growth has been slow.The stagnation in revenue growth could be linked to various factors, including post-pandemic reopening.When comparing Zara with competitors like Shein, H&M, and Zalando, Zara has performed well in some areas.The article focuses on the user experience of the Zara application and its impact on revenue.Customers appreciate Zara's designs, fit, and trendiness, but not necessarily the online shopping process.Feedback suggests Zara's app, though used regularly, lacks user-friendliness in navigation.Zara's homepage is minimalistic, with limited collections showcased compared to other ecommerce apps.The search functionality on Zara's app includes voice, image, and QR code options but may need better visibility.The product search results on Zara lack detailed information compared to some competitors.The layout of images on Zara's product details page differs from other apps, affecting user experience.