Unionized quality assurance workers at ZeniMax Media have reached a tentative contract agreement with Microsoft.
The agreement includes new minimum wages, wage increases, protections against arbitrary dismissal, grievance procedures, and a new crediting policy for QA workers.
It also incorporates rules on the use of AI in the workplace, reflecting industry standards.
CWA President Claude Cummings praised the agreement, highlighting the achievements of workers in setting new standards in the industry through collective action.