Zepto has partnered with Truecaller to enhance trust, streamline operations, and enable seamless interactions between users and the Zepto workforce.
The collaboration integrates Truecaller’s Customer Experience Solutions into Zepto’s tech stack, allowing features like Verified Business Caller ID, Video Caller ID, and OTP-less logins.
For Zepto, the partnership with Truecaller provides verified communication, displaying the company’s logo, name, and a verification badge during calls for increased consumer trust.
Truecaller’s capabilities like Verified Campaigns and SDK for one-tap login support Zepto in user onboarding, customer communication, and enhancing operational efficiency.