A naukri.com initiative
HRKatha
8h
163
Image Credit: HRKatha
Zepto under fire; former employee exposes food- safety issues
- Zepto, the Indian quick commerce firm, is facing backlash over unhygienic operations and food-safety violations.
- Maharashtra’s FDA suspended Zepto’s food business license for the Dharavi hub due to alarming violations.
- FDA inspection revealed issues like fungus-infected food items, poor sanitation, improper cold storage, and expired stock.
- A former Zepto employee's viral Reddit post highlighted disturbing working conditions and alleged malpractices.
- The post mentioned monsoon flooding causing gutter water in a warehouse where groceries were packed.
- Allegations of rotten produce, expired dairy items, and inadequate safety measures were raised.
- Online reactions criticized Zepto, with users sharing their negative experiences.
- Consumers reported receiving spoiled goods and facing delayed deliveries.
- Zepto will need to restore consumer trust after such allegations.
- Regulatory scrutiny is expected to increase, and consumers may prefer platforms with better quality control.
- The incident has put Zepto's compliance with food safety protocols under the spotlight.
- The company will have to take steps to address the concerns raised and improve its operations.
- Public backlash might impact Zepto's standing in the competitive quick commerce sector.
- The exposure of food-safety issues could lead to long-term consequences for Zepto's reputation.
- The company's response and actions following these allegations will be crucial in rebuilding trust.
- Consumers are likely to demand more transparency and accountability from Zepto and similar services.
- The incident serves as a reminder of the importance of maintaining high standards in the food delivery industry.
Read Full Article
9 Likes
For uninterrupted reading, download the app