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Zomato launches food rescue feature, enabling users to claim cancelled orders

  • Zomato has launched a food rescue feature that allows nearby customers to claim cancelled orders.
  • Cancelled orders will pop up for nearby customers on their homepage, offering them an opportunity to grab these orders at an unbeatable price.
  • The original customer still pays the cancellation fee, while the new customer's payment will be distributed between the original customer and the restaurant partner.
  • The feature is not applicable for orders containing items sensitive to distances or temperature.

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