NRAI is set to discuss Zomato's long-distance service fee with CEO Deepinder Goyal this month following complaints from restaurants.
Restaurants have raised concerns over Zomato's service charge for long-distance deliveries, alleging it breaches the 30% commission cap.
Apart from the fee, restaurants are unhappy with Zomato trying to change agreements and introduce penalties for maintaining price parity.
Eternal, Zomato's parent company, aims to boost revenue amidst a slowdown by introducing new monetization models and exploring partnerships for food deliveries.