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‘’ Where Listening Becomes Leadership: Unlocking Voice Data with VocalLabs.ai ‘’

  • VocalLabs.ai is a cutting-edge voice analytics platform founded in 2024 by Nileesh Kumar, Mritunjoy Das, and Rag Sanil, empowering businesses to extract, analyze, and act on voice data at scale.
  • Voice data provides deeper insights than text-based analytics, capturing cues like tone, urgency, and emotion, leading to quicker insights and increased contextual intelligence.
  • VocalLabs.ai offers features like sentiment analysis, emotion recognition, theme clustering, real-time alerts, call automation, CX/product intelligence, and workflow integrations, focusing on strategy rather than just transcription.
  • The platform helps startup founders get direct voice-of-customer feedback, product managers create focused roadmaps, and CX teams solve problems and boost satisfaction without scaling headcount, harnessing the power of the human voice for enhanced customer connection in a digital age.

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