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2025 Trends in SAP® Processes and Automation: New strategic insights
- Automation is becoming a key driver of digital transformation strategies. As companies continue their digital journeys, 58% are adopting automation as a way to improve agility, speed and data quality. While 50% are choosing to apply automation on a use-case-by-use-case basis, the number of businesses with no automated processes has dropped from 13% to 4% in the past year. However, companies face challenges surrounding integration and complexity. Integration is the top automation challenge driven by the growing use-case-by-use-case approach. Process complexity remains a significant barrier to automation's potential.
- The shift to SAP® S/4HANA is gaining momentum with half of the respondents having already migrated to it. The move creates a renewed emphasis on process and data interdependence across business functions. Adoption of SAP® BTP services is increasing, driven by integration capabilities. Adoption grew from 31% in 2023 to 41% in 2024. The growing interest in BTP is consistent with the 'Clean Core' strategy that aims to reduce customisations and clutter from legacy software systems.
- SAP® Fiori Adoption remains steady but comes with challenges, such as limitations in using the platform for automated solutions due to its complexities compared to traditional SAP® GUI transactions and other manual data entry requirements. Adoption in finance and supply chain management is at 61% and 50% but future plans are lower, with 84% and 64% respectively. Meanwhile, there's increasing importance placed on citizen developers as organisations look for automation responses to support growing business needs.
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