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5 Common Pieces of SaaS Advice … That Are Often Wrong

  • Moving to annual contracts may add friction to sales process if customers prefer monthly payments
  • Focusing on one core product may not be sufficient to reach high revenue growth and may require a big second product
  • Efficiency in customer acquisition costs may vary depending on different market segments
  • Building custom features should be considered if multiple customers may benefit, with higher pricing
  • Timely tangible improvements are expected from VPs in sales, marketing, and engineering

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