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5 Interesting Learnings from Zscaler at $2.5 Billion in ARR

  • Zscaler achieves $2.5 billion in ARR with 30% growth.
  • Record quarter with $911 million in bookings.
  • Zscaler has 70 Net Promoter Score (NPS), indicating world-class satisfaction.
  • Over 3,100 customers with $100k+ ARR and 567 customers with $1M+ ARR.
  • 115% Net Revenue Retention (NRR) and 34% CAGR in $100k+ customers.
  • Zscaler remains efficient, generating cash and investing in future growth.
  • New/emerging products account for mid 20% of new business.
  • Typically sign 3-year contracts with first-year paid upfront.
  • Majority of revenue comes from channel partners.
  • Strong overall demand with doubled new logos.
  • Zscaler continues to innovate and grow despite market competition.

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