Atlassian's growth challenges conventional enterprise wisdom by restricting direct customer interaction and forcing self-service, leading to more organic expansion within enterprises.
Atlassian turned feature request backlog into market research for third-party developers, creating a natural product-market fit validation system for their marketplace.
Atlassian let partners self-select by becoming power users first, eliminating the usual channel ramp-up problems.
Atlassian achieved higher penetration by making their products less "enterprise-ready" out of the box and focusing on customization through marketplace apps.