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6 Jedi-level questions to create better goals

  • In a previous article, I wrote about 7 tips for setting more effective goals. However, it's helpful to have some additional tools to play that can break old patterns and unlock creativity.
  • Jedi-level questions that can help you create better conversations that ultimately lead to more useful goals.
  • This helps us shift away from focusing on outputs and activities and towards customer outcomes.
  • Q2 - What are our hypotheses about that goal?
  • By actually formulating a hypothesis, we are creating much more clarity and shared understanding about what information we have, how we are interpreting that information, and what assumptions we are making.
  • Q3 - What are we hoping to make possible by going faster/ speeding up delivery?
  • However, simply going faster isn't a useful goal. Because it might not actually lead to greater value for customers.
  • Q4 - What will customers need to experience for us to achieve that goal?
  • Be careful of losing sight of customer value.
  • These six questions are designed to help you get creative and move beyond simply asking "why" to create better goals.

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