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A case study of Netflix: Navigating the Product Lifecycle

  • Netflix faced the challenge of convincing customers that renting DVDs online could replace traditional rental stores.
  • Netflix's focus on customer experience and the launch of streaming video led to explosive growth.
  • Netflix differentiated itself through content expansion and global expansion, becoming a global streaming powerhouse.
  • Facing competition and market saturation, Netflix shifted focus to content creation and international markets to maintain its dominance.

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