Design Thinking is a human-centered problem-solving approach that helps create a cohesive strategic vision and a user-centered roadmap.
The first two stages and associated exercises of the Design Thinking approach are helpful in grounding a cross-functional leadership team to gain a shared perspective on the opportunities and threats the business is facing.
The ‘Define’ stage, in particular, is useful in outlining high-level strategy which can guide the building of strategic pillars, and ultimately an impactful multi-year roadmap.
The ‘How Might We’ exercise under the ‘Define’ stage involves brainstorming potential user problems starting with, ‘How might we…?’
Adapting Design Thinking’s Empathy and Define stages can lead to a roadmap rooted in genuine user and market needs rather than a wishlist of features pushed top-down from leadership.
The collaborative nature of Design Thinking supports cross-functional buy-in, helping teams feel invested in the strategic vision as each team can take part in its creation.
Leveraging Design Thinking to create a strategic vision allows organizations to stay flexible while centering on user needs.
The result is a strategic vision and roadmap that resonates with customers, users and other stakeholders, and provides a mechanism for internal teams to stay aligned and deliver meaningful outcomes.
In addition to providing structure, Design Thinking fosters enhanced focus and team empowerment by prioritizing real user problems.
A product leader’s role is to connect the product development team’s strategic “pillars” into a “North Star” statement that will provide direction and alignment across all teams within the company.