Oversee, a travel technology company, has launched a new personalization feature in its AgentSee solution for travel management companies (TMCs).
The AI feature uses historical traveler data to anticipate needs, make informed suggestions, and enhance the traveler experience by reducing back-and-forth communication and improving service.
AgentSee is tailored for managed corporate travel, offering automation for bookings and customization to fit each customer's unique rules and workflows.
The move towards hyper-personalized AI-first service models in corporate travel aligns with industry trends, with Oversee aiming to empower travel agents as strategic advisors and reshape the travel experience.