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AI Agents Take Center Stage at Salesforce TDX25
- Salesforce introduced AgentExchange, a marketplace for preconfigured AI agents to seamlessly integrate.
- Interoperability among agents and frameworks will be crucial as organizations deploy multiple agents for complex tasks.
- Salesforce's annual developer conference, TDX25, focused heavily on AI agents and the Agentforce platform.
- Salesforce announced Agentforce 2dx suite, an API, partnerships, and use case discussions at TDX25.
- Enterprises are still exploring AI agents; questions arise on use cases, adoption strategies, and interoperability.
- Tasks in customer service, sales, and marketing are prime for AI agent implementation leveraging Salesforce's value proposition.
- Salesforce launched Agentforce for Salesforce Platform and introduced Agentforce 2dx for developers at TDX25.
- AgentExchange was a notable reveal at TDX25, providing a marketplace for over 200 partners to scale AI agent usage.
- Agent interoperability is crucial for deploying complex agents; AgentExchange addresses this challenge.
- AI agents support expected growth through 2025 with enhanced tooling, AI model evaluation, and model interoperability.
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