<ul><li>Financial institutions often miss the transformative opportunity presented by technologies like cloud computing and now artificial intelligence (AI).</li><li>To create lasting competitive advantage, financial institutions in the AI era should challenge the reflex of building proprietary models and focus on applying readily available AI to unique business challenges.</li><li>The success of AI initiatives in financial services depends on starting with clearly defined business outcomes, differentiating through domain expertise, establishing clear governance and executive accountability, and investing in human capital.</li><li>The greatest risk is deploying AI without fundamentally reimagining products, services, and customer relationships. Financial firms must integrate technology into strategy and culture to become truly 'AI-First.'</li></ul>

AI as Business Strategy: Transforming Financial Services Beyond the Infrastructure Race

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